Payment Methods
At Livorilla (hereinafter referred to as "we"), we strive to provide a secure and seamless shopping experience for our outdoor storage sheds, greenhouses, and outdoor storage solutions. Our online store is designed to ensure your transactions are handled with the highest level of integrity and security.
Credit Card Payment Process
We currently accept major credit cards, including Visa, MasterCard, and other internationally recognized card networks. All transactions are processed in a secure environment.
Process Initiation
Once you have selected your products and proceeded to the checkout page, you will be prompted to enter your payment details. This includes the cardholder name, card number, expiration date, and the CVV security code. Ensure all information is accurate to avoid processing delays.
Payment Confirmation
After the transaction is authorized by your financial institution, you will receive an immediate on-screen confirmation followed by an order confirmation sent to your registered email address. This email serves as your receipt and contains the details of your purchase.
Security and Data Protection
We prioritize the safety of your information through rigorous technical and organizational measures.
Credit Card Security
To protect your sensitive data, we utilize industry-standard encryption protocols. Your payment information is encrypted during transmission to ensure it remains confidential and protected against unauthorized access. We do not store your full credit card numbers on our servers.
Our Privacy Policy
We are committed to protecting your privacy in accordance with Australian privacy principles. Any personal information collected during the payment process is used solely for order fulfillment, communication, and improving our service quality. We ensure that your data is handled transparently and securely.
Dispute Resolution
We aim to provide high-quality products and service, but we understand that disagreements may occasionally arise.
Resolution Service
If you encounter any issues regarding your payment or order, we encourage you to contact us directly. We are dedicated to investigating all concerns thoroughly and providing a fair resolution in a timely manner.
Extra Help
If a resolution cannot be reached through our direct support, you may seek assistance through standard consumer protection channels. We remain cooperative throughout any formal inquiry to ensure a just outcome for both parties.
Communication and Support
We maintain open lines of communication to keep you informed about your transactions and any changes to our procedures.
Update Information
We reserve the right to update these payment terms to reflect changes in our operational practices or regulatory requirements. Any significant updates will be posted on this page, and we recommend reviewing it periodically to stay informed.
Currency and Pricing
All prices listed on our online store are in Australian Dollars (AUD). The total amount charged at checkout includes the product price and any applicable taxes or shipping fees as calculated at the time of purchase.
Transaction Failure
In the event of a declined transaction, please contact your card-issuing bank to verify your account status. We are not responsible for any fees or charges imposed by your bank resulting from failed or successful transactions.
Order Verification
To prevent unauthorized use of payment methods, we may perform verification checks. We reserve the right to delay or cancel any order if we suspect fraudulent activity or if the provided information cannot be verified.
Contact Information
Address: 604 W CENTRAL ST, WARREN, AR 71671-2522, US
Phone: +1 (347) 523-1676
Email: client@livorilla.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)