1. Scope of This Policy
This policy applies to all visitors and customers of Livorilla (hereinafter referred to as "we" or "us"). It governs the collection, use, and management of personal information when you interact with us through our online store to purchase outdoor storage sheds, greenhouses, and other outdoor storage solutions. By using our services, you agree to the practices described in this document.
2. Information Collection Technology
We utilize cookie technology to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website. These tools collect technical data such as your IP address, browser type, and page interaction patterns. This information allows us to remember your preferences and ensure the website functions correctly during your visit.
3. Scope of Information Use and Sharing
We use the information we collect solely to process your orders, provide customer support, and improve our online services. Information sharing is strictly limited to essential service providers who assist in payment processing and the physical delivery of your goods. We do not sell or trade your personal information.
4. Data Storage and Cookie Authorization
We store your data only for as long as necessary to fulfill the purposes for which it was collected. You have the right to be informed about the cookies we use. By continuing to use our website, you provide your authorization for us to store these technical files on your device. You can manage your cookie preferences through your browser settings.
5. User Rights
We respect your control over your personal information. You have the following rights:
Access and Rectification: You may request to see the data we hold and ask us to correct any inaccuracies.
Deletion: You may request that we delete your personal data under certain conditions.
Withdrawal of Consent: You have the right to withdraw your consent for data processing at any time, which will stop further collection of your data where consent was the primary legal basis.
6. Legal Basis for Data Processing
In compliance with the General Data Protection Regulation (GDPR), we process your data based on the following legal grounds:
Performance of Contract: We process your information to handle orders and deliver the products you have purchased.
Explicit Consent: We rely on your clear consent for newsletter subscriptions and marketing communications.
Compliance with Legal Obligations: We process data as required for tax, accounting, and regulatory compliance.
Legitimate Interests: We use data to improve user experience on our website and to prevent fraudulent activities.
7. Data Security
We implement rigorous security measures to protect your information from unauthorized access, loss, or alteration. Our online store uses encrypted protocols to ensure that your transaction details and personal data remain secure during transmission.
8. Policy Updates
We may update this policy from time to time to reflect changes in our operational practices. Any updates will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
9. Contact Information
If you have questions regarding this policy or wish to exercise your rights, please contact us using the details below:
Address: 604 W CENTRAL ST, WARREN, AR 71671-2522, US
Phone: +1 (347) 523-1676
Email: client@livorilla.com
Service Hours: Monday to Friday, 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
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